Do you think this is dental office was being rude?
tbo asked:
Firstly I have a dental discount plan,i pay 50% of the final cost.. i call to make an appointment at their Manhattan office, she says “are you calling from your cell”? I say yes, then she says “oh whats your home # then?”,, I give it to her, then she says “are you the subscriber of this plan or just using someones”?,, then she says “whats your plan id #”?
After I give her all that, I’m making the appointment and she tells me the adress is in Brooklyn, I said but you have a Manhattan adress, she says “we have construction there so you can come to Brooklyn, its so close by subway and we alot of people coming from manhattan”
Firstly I have a dental discount plan,i pay 50% of the final cost.. i call to make an appointment at their Manhattan office, she says “are you calling from your cell”? I say yes, then she says “oh whats your home # then?”,, I give it to her, then she says “are you the subscriber of this plan or just using someones”?,, then she says “whats your plan id #”?
After I give her all that, I’m making the appointment and she tells me the adress is in Brooklyn, I said but you have a Manhattan adress, she says “we have construction there so you can come to Brooklyn, its so close by subway and we alot of people coming from manhattan”
I thought she meant 10 minutes, then I ask “well how far away is it from manhattan?, she says “50 minutes”
I said “wow thats far, i wont be going”, and i said bye, she said nothing.
Firstly I felt she was implying Im so kind of low life with no home phone#, then i felt she was trying to take me for a fool by saying its so close to manhattan when its 50 minutes. I mean i live in nyc with tons of dentists.
Maybe he has no office in manhattan and he uses that to look upscale.
Anyway i thought she was rude to me, what do u think?
Btw i made an appointment with another dentist and all they asked was my name, phone #, and what time i want to come in.
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June 26 2009 | Etiquette | No Comments »